Night Auditor

While the city sleeps, the hotel keeps moving.

As a Night Auditor at Hampton Inn & Suites Nashville Downtown Capitol View, you are the overnight professional responsible for keeping the operation balanced, accurate, secure, and ready for the next business day.

You are part accountant, part guest-service professional, and part problem-solver. You ensure the numbers are right, the front desk is running smoothly, and guests have someone they can rely on throughout the night.

If you are dependable, detail-oriented, comfortable working independently, and enjoy helping people, this may be the right opportunity for you.

As Night Auditor, You Will

• Audit and verify hotel financial activity to ensure revenue, payments, and transactions are accurate and properly recorded.

• Balance front desk, rooms, and food and beverage transactions, including cash and credit card activity.

• Review reports and identify discrepancies before completing the nightly audit process.

• Complete and finalize the hotel’s night audit and prepare the system for the next business day.

• Produce accurate operational and financial reports for hotel leadership.

• Protect the hotel against errors, fraud, and financial loss by following established accounting and payment procedures.

• Check guests in and out and assist with overnight Front Desk responsibilities.

• Respond to guest questions, requests, and concerns professionally and efficiently.

• Handle reservations, room assignments, payments, and guest account adjustments when necessary.

• Maintain a safe, secure, and professional lobby and Front Desk environment throughout the overnight shift.

• Communicate important overnight activity, guest issues, maintenance concerns, and operational information to the incoming team.

• Coordinate with Security, Engineering, or other departments when overnight situations require additional support.

• Follow hotel emergency, safety, cash-handling, and security procedures.

• Complete other duties as assigned to support hotel operations.

What We Are Looking For

• Strong attention to detail and accuracy

• Dependability and the ability to work independently overnight

• Strong problem-solving and decision-making skills

• Excellent verbal communication and guest-service skills

• Ability to remain calm and professional when handling unexpected situations

• Comfort working with computers, hotel systems, and financial reports

• Ability to organize information and identify discrepancies

• Strong sense of responsibility and accountability

• Professional judgment when handling guest information, payments, and sensitive hotel data

Education and Experience

High school diploma or equivalent required.

Previous hotel, Front Desk, Night Audit, accounting, cash-handling, or customer-service experience is preferred but not required.

Accounting experience is helpful, but candidates with strong attention to detail, reliability, and the ability to learn hotel systems are encouraged to apply.

Physical Requirements

While performing the essential functions of this position and other duties as assigned, an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to operate computers, equipment, and other objects.

The position may occasionally require lifting or moving luggage or other items weighing up to 20 pounds. The role also requires effective verbal communication and close vision for computer-related tasks.

Benefits

• Hotel and travel discounts

• Dynamic team and excellent workplace culture

• Professional and personal development opportunities with a growing company

• Medical insurance with HSA

• Dental and vision insurance

• Life and AD&D insurance

• Long-Term and Short-Term Disability

• Voluntary Life and Supplemental Insurance

• 401(k) with company match

• PTO and vacation

• Tuition reimbursement

• Daily Pay

• Bonus and engagement incentives

• Additional travel and entertainment perks

• Competitive compensation based on experience

Why Join Chartwell Hospitality?

At Chartwell Hospitality, we are more than a fully integrated hospitality management company. We are a team committed to doing things the right way, leading with integrity, and supporting one another's success.

We believe in creating opportunities for our people to grow, make a meaningful impact, and build rewarding careers.

If you are dependable, detail-oriented, and ready to take ownership of the overnight operation, we would love to hear from you.