Front Desk Supervisor

Motto by Hilton Nashville Downtown
Nashville, TN

Hilton travel discount - Medical, dental, vision, and life insurance - Supplemental Insurance and Long/Short Term Disability - 401K - We Go Bus Pass.

Step into the vibrant heart of Music City with a career that harmonizes perfectly with the legendary rhythm of Nashville, TN. Situated in the bustling epicenter of creativity and sound, Motto by Hilton Nashville Downtown invites you to bring your passion and leadership to our Front Desk Supervisor team. This isn’t just any role—it's your chance to manage operations at the nexus of Nashville’s rich cultural tapestry and Hilton’s innovative lifestyle hospitality.

You’ll be the maestro of the Front Office, orchestrating an ensemble of skilled team members dedicated to crafting unforgettable guest experiences. Whether you’re fine-tuning the daily operations or conducting a symphony of guest services, your leadership will ensure everything runs as smoothly as a classic country tune.

Key Responsibilities

  • Lead and inspire a diverse team, fostering an environment ripe for growth, learning, and excellence.
  • Ensure operational efficiencies and guest satisfaction align seamlessly with financial objectives.
  • Handle special guest needs and solve challenges with a blend of gracious confidence and keen problem-solving.
  • Stand as the Manager on Duty, ready to step in and lead whenever the situation demands.

Qualifications

A robust background in hotel management is desired, with a preference for those holding a four-year college degree or equivalent experience. Bring your expertise in hospitality, your sharp supervisory skills, and your excellent command of both verbal and written English. Proficiency in a second language and strong technological skills with Microsoft Office suite are highly advantageous.

Benefits

  • Generous hotel and travel discounts to explore the Hilton universe and beyond.
  • Comprehensive health coverage including medical, dental, and vision.
  • Essential life and supplemental insurance.
  • Support through long/short term disability plans.
  • Future planning with 401-K options.
  • Endless opportunities for professional growth and development.
  • Competitive compensation plus incentives to reward your hard work and dedication.

Immerse yourself in a workplace that’s as dynamic as the city that surrounds it. At Motto by Hilton Nashville Downtown, you’re not just managing the Front Office—you’re enhancing the soundtrack of Nashville’s day-to-day life, where every guest’s stay is a verse in the ongoing song of hospitality excellence. If you’re ready to play a key part in our success, we’re excited to see what you can bring to our team!

Motto by Hilton Nashville Downtown

Hotel with 260 Rooms

About Motto by Hilton: 

A dynamic, stylish efficient-hotel experience, Motto by Hilton connects guests to the center of it all — the best block, the buzziest spaces, the pulse of the community. Through its incredible locations, efficient guest rooms, active lobby, and locally inspired food & beverage options, Motto is a launchpad to destinations around the globe. The brand takes the best elements of a lifestyle hotel – curated locations, modern design, the best of the neighborhood food and beverage and a local vibe – to cater to today’s travelers looking for one-of-a-kind, authentically local experiences.

Working at Chartwell Hospitality: 

At Chartwell Hospitality, we want our staff to thrive. Why? Because they’re the face of our hotels. And when our team flourishes, our guests have an exceptional stay. Talk about an impact! Knowing this, we strive to create a fulfilling work environment that empowers you to succeed.