Front Office Manager

Imagine a workplace that’s as ambitious as it is welcoming, nestled in the vibrant heart of Franklin, TN, just a heartbeat away from the bustling city life of Nashville. At Hilton Franklin Cool Springs, we blend luxe comfort with Southern charm, creating experiences that are as delightful for our guests as they are for our team.

Step into a role where you are the conductor of a symphony of seamless operations and guest satisfaction. Here, every detail matters and every contribution counts. You’re not just managing the Front Office; you’re elevating every encounter with your leadership and finesse.

Your Impact

• Lead a team where excellence meets authenticity. Oversee the Front Office, ensuring every guest interaction is imbued with precision and grace.
• Stay sharp with a keen eye on revenues and expenses, driving profit with intelligence and innovation.
• Cultivate a workplace environment that’s both diverse and dynamic, empowering staff through your commitment to mentorship and growth.
• Rise to the occasion as Manager on Duty, steering the ship smoothly through both calm and choppy waters.

Who You Are

A seasoned professional with a four-year college degree (or the equivalent experience), you bring a mix of hospitality know-how and supervisory prowess. With your excellent command of English (and a second language, perhaps?), coupled with your proficiency in Microsoft Office and general office gear, you’re ready to take charge and inspire. Financial acuity and a knack for handling transactions? Check.

Why Join Us?

• Enjoy exclusive hotel and travel discounts that make exploring a breeze.
• Benefit from comprehensive health coverage including medical, dental, and vision.
• Secure your future with life insurance, supplemental insurance, and disability benefits.
• Grow with us through professional development opportunities and competitive compensation plus incentives!

In Franklin, TN, history meets progress right outside your door. Stroll through charming downtown streets, indulge in local cuisine, or explore the scenic beauty of Middle Tennessee—our community has it all. At Hilton Franklin Cool Springs, you’re at the center of everything.

Ready to be at the heart of hospitality? We’re excited to see how you’ll make this role uniquely yours, leading with passion and precision.