Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
3171 Parkway
Pigeon Forge, TN 37863
Telephone (865) 774-4000
Website tapestrycollection3.hilton.com
Managed by Chartwell Hospitality
Seeking Executive Meeting Manager to Drive Group Sales & Service!
We are looking for a candidate that wants an opportunity to both sell and service groups.
This position is responsible for direct sales for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Maintain key catering accounts while finding new business for the hotel. Targets/prospects small groups and catering only business.
Essential Job Functions:
- Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.).
- Make effective sales calls using the brand and company sales processes.
- Prospects and acquires new business with a heavy focus on catering opportunities
- Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.
- Maintains group information and GRC in sales system.
- Assist with follow-up on rooming lists, direct bill, and other logistical requirements for previously booked business. Enters rooming lists for groups.
- Services all groups while in-house
- Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.
- Coordinates flow of information with departments for groups through BEOs and Group Resumes.
- Flexible schedule to assist with meetings and banquet functions
Necessary Skills and Attributes:
Excellent verbal, comprehension, listening and problem solving skills
Interpersonal and time management skills
Direct sales skills
Guest relation skills
Formal Education:
- High School Diploma
- Certified Hospitality Sales Professional (preferred)
Experience:
A year of Direct Sales experience preferred. An intimate working knowledge of market qualification, the selling process, file and trace management and time management skills.
Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Hotel with 178 Rooms
Lodge-style hotel close to Dollywood
Enjoy views of the Smoky Mountains and Little Pigeon River from our family-friendly hotel, combining rustic Southern charm and modern style. Across from the LeConte Center in downtown Pigeon Forge, we're a three-mile drive from Dollywood. We have a seasonal outdoor pool with water fountain and slide, a patio with fire pit, and a restaurant with a full bar.