Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

• Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
• Welcome and serve guests in person and over the phone everyday. 
• Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds.

Must have a flexible schedule and be available to work weekends and holidays. 

Physical Requirements: 

While performing the essential functions of this position (and other duties as assigned), an employee may be required to sit, stand, walk, bend, reach, and use hands and fingers to handle or operate objects, tools, and equipment. The position may also require lifting or moving items weighing up to 50 pounds, communicating verbally, and utilizing close vision for computer-related tasks.

Benefits 

Hotel and Travel Discounts

Dynamic Team and Excellent Culture

Professional and Personal Development with a growing company

Medical (w/HSA), Dental, Vision, Life & AD/D, LTD, STD, Voluntary Life and Supplemental Insurance

401K with Company Match

PTO and Vacation

Tuition Reimbursement

Daily Pay

Bonus and Engagement Incentives

Other Travel and Entertainment Perks