Server / Bartender

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Pigeon Forge, TN

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

3171 Parkway

Pigeon Forge, TN 37863

Telephone (865) 774-4000

Hotel with 178 Rooms
Managed By Chartwell Hospitality

Team member travel benefits, Health Insurance, Dental Insurance, Vision

4 PM - 12 AM

You’re welcoming by nature and have a knack for remembering details. You’re happiest when juggling tasks and getting it right is important to you. You have a flair for taste tempting, the gift of persuasion, and an aim to please. Your excellent service and genuine care is appreciated, which guests immediately recognize and reward. This Server/Bartender position may be a great way for you to earn your potential.

As a Server/Bartender, you will

  • Deliver prompt, excellent service to ensure an exceptional guest experience.
  • Offer helpful guidance with menu offerings, responding knowledgeably to questions.
  • Help with dessert and beverage preparation and ensure all dishes present well and are to order before serving promptly to guests.
  • Periodically check in to ensure guest needs are met, then graciously present an accurate check and collect payment at the conclusion of the meal.  

Fundamentals

Excellent verbal and written English communication skills are required. One year of server experience is helpful. Successful TIPs training and the ability to use Interstate order and payment systems is expected. This position requires full mobility, continuous quick-paced movement, lifting and carrying up to 40 pounds and pushing food carts up to 100 pounds.

Responsibilities

  • Prepare alcohol or non-alcohol beverages
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’ needs and preferences and make recommendations
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu
  • Check customers’ identification and confirm it meets legal drinking age
  • Restock and replenish bar inventory and supplies
  • Stay guest focused and nurture an excellent guest experience
  • Comply with all food and beverage regulations

Requirements

  • Proven working experience as a bartender
  • Excellent knowledge of in mixing, garnishing and serving drinks
  • Computer literacy
  • Knowledge of a second language will be considered a plus
  • Positive attitude and excellent communication skills
  • Ability to keep the bar organized, stocked and clean
  • Relevant training certificate

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

Hotel with 178 Rooms

Lodge-style hotel close to Dollywood

Enjoy views of the Smoky Mountains and Little Pigeon River from our family-friendly hotel, combining rustic Southern charm and modern style. Across from the LeConte Center in downtown Pigeon Forge, we're a three-mile drive from Dollywood. We have a seasonal outdoor pool with water fountain and slide, a patio with fire pit, and a restaurant with a full bar.