Host / Hostess

Join the Hilton Franklin Cool Springs Team and Experience the Vibrancy of Franklin, TN

Imagine greeting guests from all around the world, guiding them to their seats in an elegantly set dining room, and offering them a menu of delicious meals. All this, in one of the most vibrant locations in Franklin, TN - the Hilton Franklin Cool Springs. We're looking for a dynamic, friendly, and service-oriented Weekend Host/Hostess to join our team.

What You'll Do

• Engage with guests, offering them a choice of seating, escorting them to their table and presenting them with a scrumptious menu
• Maintain the elegant setup of our dining room that boasts of Tennessee's charm
• Coordinate communication between shifts and management, ensuring seamless operations
• Ensure a safe and friendly environment for guests and co-workers alike
  
  

What We're Looking For

Our ideal candidate is someone with great hospitality and energy. Other key qualifications include:

• Excellent verbal communication skills
• Basic knowledge of food and beverage preparations, service standards, and etiquette
• Ability to navigate through a crowded room and escort guests to their tables
• Proficiency in handling customer complaints and concerns in a positive and proactive manner
• Professionalism and respect for guests and co-workers

Physical Requirements and Work Environment

While the Hilton Franklin Cool Springs offers a comfortable and enjoyable work environment, the role of a Weekend Host/Hostess can be physically demanding. You must be able to:

• Work Saturday and Sunday mornings
• Walk, climb stairs, bend and reach
• Lift and carry up to 30 pounds
• Stand and walk for up to 5 hours and a total of 7 hours in an 8-hour shift

At Hilton Franklin Cool Springs, we believe in providing a fun and fulfilling work atmosphere. Here, you get to work with a supportive team, meet a plethora of interesting people, and be part of memorable experiences. So, come be a part of our hospitality story in the heart of Franklin, TN!