Food Runner / Busser

The Hilton BNA Nashville Airport is seeking a motivated and energetic Food Runner & Busser to join our dynamic team. This dual role is critical to our restaurant's success, ensuring a seamless flow of service from the kitchen to the guest and maintaining a clean, inviting dining environment. The ideal candidate is a team player who thrives in a fast-paced setting and is committed to providing exceptional guest experiences by supporting both our front-of-house and back-of-house staff.

As a Food Runner:

• Act as the primary liaison between the kitchen and the dining room, ensuring timely and accurate delivery of all food orders to guest tables.
• Organize and garnish plates before they leave the kitchen, ensuring they meet the restaurant's high standards for presentation.
• Announce and describe dishes to guests as they are served, answering any immediate questions they may have about their order.
• Communicate effectively with chefs and servers regarding order status, special requests, and any potential delays.
• Assist in final plate preparation, including adding sauces, garnishes, and side dishes.
• Maintain a clean and organized expo line and food pickup area.

As a Busser:

• Efficiently clear, clean, and reset tables after guests depart, preparing them for the next party in a timely manner.
• Assist servers by refilling water glasses, clearing empty plates, and responding to minor guest needs.
• Monitor and maintain the cleanliness of the entire dining area, including floors, chairs, and service stations.
• Restock service stations with clean glassware, silverware, napkins, and other necessary supplies.
• Properly sort and manage dirty dishes, glassware, and linens in the dishwashing area.
• Assist with basic opening and closing duties, such as setting up the patio, stocking stations, and end-of-night cleaning tasks.

Qualifications and Skills:

• Previous experience in a restaurant environment is preferred, but we are willing to train a motivated candidate with a great attitude.
• Ability to work effectively in a fast-paced, high-pressure environment.
• Excellent communication and interpersonal skills; must be able to work cooperatively with a diverse team of servers, hosts, and kitchen staff.
• Strong organizational skills and a keen eye for detail.
• A positive attitude and a commitment to teamwork are essential.
• Must be reliable, punctual, and professional in appearance and demeanor.
• Ability to understand and follow verbal and written instructions.

Physical Requirements:

• Must be able to stand and walk for extended periods (6-8 hours).
• Ability to lift and carry trays of food, bus tubs, and other items weighing up to 30-40 lbs.
• Must have the physical stamina to handle continuous bending, reaching, and lifting throughout the shift.
• Ability to work in a potentially noisy and crowded environment.

Fundamentals:

This is a high-energy position that requires full mobility, constant movement in a fast paced environment. Basic English communication skills are needed. This position also requires the ability to regularly lift and carry up to 40 lbs.

Schedule:

Must be available to work weekends and holidays as needed. 

Benefits

• Medical
• Dental
• Vision
• Life
• Long/Short Term
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities
• Compensation: Based on Experience
• Travel Discounts