At Motto by Hilton Nashville Downtown, you won’t just be part of the team—you’ll be part of the family. Together, we will create an unforgettable experience for our guests and make our mark on Nashville’s bustling hospitality scene.
** Pre-Opening Motto by Hilton Nashville Downtown **
Imagine leading the Front Office Team in the heart of vibrant SoBro neighborhood in Downtown Nashville at the illustrious Motto by Hilton Nashville Downtown, where music, culture, and hospitality meet Southern charm. This is the perfect stage for your leadership abilities to shine as you guide operations to run smoothly and deliver the pinnacle of guest care.
Here, every day is different. You’ll manage the bustling front lines, ensuring our guests encounter nothing short of exceptional service. You’ll be the maestro conducting a symphony of guest satisfaction, with a keen eye on both daily revenues and expenses to ensure the financial health of operations.
Key Responsibilities
- PEP experience and Hilton-system knowledge preferred.
- Lead and inspire a diverse Front Office Team, including Bell and Valet, to excel in guest care and operational efficiency, fostering an environment ripe for growth and development.
- Monitor financial metrics to maximize profit and minimize loss, keeping us on track towards achieving our ambitious profit goals.
- Handle special guest needs and solve issues with a mix of confidence and gracious professionalism.
- Step up as Manager on Duty, ready to tackle challenges head-on whenever the need arises.
What You Bring to the Table
A robust background with at least two to three years in a hotel management role, supported by a four-year college degree or equivalent experience. Your leadership skills are seasoned with hospitality industry knowledge, and you’re no stranger to guiding a team through the ebbs and flows of hotel life. Excellent communication skills in English (a second language is a plus) are essential, alongside proficiency in Microsoft Office and general office equipment.
Why Motto by Hilton Nashville Downtown?
- Work in the pulsing heart of Downtown Nashville, a city renowned for its music scene, exquisite dining, and vibrant culture—perfect for after-work exploration.
- Enjoy exclusive hotel and travel discounts, making your vacations as rewarding as your workdays.
- Benefit from a comprehensive package that includes medical, dental, vision, life, and supplemental insurance, plus long/short-term disability.
- Plan for the future with our 401-K and competitive compensation, including incentives that reward your hard work and dedication.
- Grow professionally with development opportunities that foster your career journey.
Step into a role where you’re not just overseeing a team but leading a family in a workplace that feels as lively and dynamic as Nashville itself. If you’re ready to take the helm and make an impact where it counts, we’re ready for you. Let’s make every guest’s stay not just good, but legendary.
Motto by Hilton Nashville Downtown
Hotel with 260 Rooms
About Motto by Hilton:
A dynamic, stylish efficient-hotel experience, Motto by Hilton connects guests to the center of it all — the best block, the buzziest spaces, the pulse of the community. Through its incredible locations, efficient guest rooms, active lobby, and locally inspired food & beverage options, Motto is a launchpad to destinations around the globe. The brand takes the best elements of a lifestyle hotel – curated locations, modern design, the best of the neighborhood food and beverage and a local vibe – to cater to today’s travelers looking for one-of-a-kind, authentically local experiences.
Working at Chartwell Hospitality:
At Chartwell Hospitality, we want our staff to thrive. Why? Because they’re the face of our hotels. And when our team flourishes, our guests have an exceptional stay. Talk about an impact! Knowing this, we strive to create a fulfilling work environment that empowers you to succeed.