Courtyard/Residence Inn Kansas City Downtown/Convention Center
1535 Baltimore Avenue
Kansas City, MO 64108
Telephone (816) 221-7400
Website www.chartwellhospitality.com
Managed by Chartwell Hospitality
Great Travel Benefits!
Current Job Openings
If you love all the fun parts of hospitality without the hassle, this is the role for you. Be fun, be energetic, give guests the welcoming of their life, and you will thrive in this role.On-Site
Compensation: $19.00 to $20.00 per hour, plus tips
Summary
The Front Drive Concierge is the first impression of our 261-room downtown hotel. With the transition to self-parking, this role is essential in keeping our front drive organized, safe, and welcoming. The ideal candidate will have a big, friendly personality and a natural talent for engaging with guests.
Responsibilities include managing the flow of vehicles, keeping the area clear of congestion, and ensuring the space remains clean and clutter-free. You will greet arriving guests, direct them to our parking garage, assist with luggage carts, and, when needed, help unload vehicles. This role combines hospitality, organization, and energy to create a smooth arrival experience for every guest.
Essential Job Functions
Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Provide a warm and friendly arrival experience for all guests.
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Be present outside on our front drive for the entirety of the shift. This person is to dress appropriately to be outside and engaging with incoming guests.
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Assist in the maintenance, appearance and functionality of equipment
Necessary Skills and Attributes
- Adaptability
- Dependable. Only applicants who have not struggled with attendance issues at previous jobs.
- Formal Education
- Ability to speak, read, and write English
- Ability to lift up to 75 lbs.
Experience
- Customer service-related roles.
Courtyard/Residence Inn Kansas City Downtown/Convention Center
Hotel with 261 Rooms
Courtyard Kansas City Downtown/Convention Center
https://www.marriott.com/hotels/travel/mciks-courtyard-kansas-city-downtown-convention-center/
Our Kansas City hotel puts you within walking distance of the T-Mobile Center, Kansas City Convention Center, and the Kauffman Center for the Performing Arts. It's the perfect downtown hotel from which to explore the Crossroads Arts District and Power and Light District. The free KC Streetcar stop beside our hotel makes it easy to visit Legoland, Crown Center, and Union Station. We top off our ideal location with sought-after hotel amenities like our large indoor swimming pool. Our fitness center has everything you need to maintain a healthy travel schedule. Stop by the Bistro to buy a healthy breakfast and Starbucks coffee. In the evening, grab a quick bite and drink at the bar before exploring downtown dining and nightlife. With contemporary accommodations, free Wi-Fi, and plush bedding, we make unwinding effortless. Make productivity a priority and reserve a modern meeting room. No matter what inspires your stay, make it a memorable one at the Courtyard by Marriott Kansas City Downtown/Convention Center.
Residence Inn Kansas City Downtown/Convention Center
https://www.marriott.com/hotels/travel/mcisr-residence-inn-kansas-city-downtown-convention-center/
The Residence Inn Kansas City Downtown / Convention Center offers pet-friendly, apartment-style hotel suites just steps from the Kansas City Convention Center and T-mobile Center. The Kansas City Power & Light District is also just three blocks away, and you can hop right onto the free KC Streetcar to visit Legoland, the Crown Center, and more. After exploring the local Crossroads Arts District, return to the comfort of modern suites featuring floor-to-ceiling windows overlooking the city, full-size kitchens, complimentary grocery shopping service, and free Wi-Fi. In the morning, enjoy a complimentary buffet breakfast after working out in our fitness center. Take advantage of the indoor pool when you need to recharge, or the kids need to burn off some extra energy. Reimagine your time on the road at the Residence Inn Kansas City Downtown/Convention Center hotel.