PBX Operator

Why People Like to Work with Us

• A friendly and passionate customer service work environment
• Award winning Hilton property
• Work a flexible schedule with possibilities of a 4 day work week.
• $250 annual retention incentive
• Public transportation provided by Chartwell Hospitality
• Growth Opportunities with an expanding company
• Travel on reduced room rates as an Employee Hilton Honors member

We offer full benefits to full time employees after 60 days of employment.

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short Term Disability
• PTO
• Vacation
• 7 Holidays

A perfect place for someone just like you.

What makes a workplace feel like home? It’s a place that brings out your best, every day. Because it makes you want to be better, every day. It’s a place where your strengths are appreciated. Where people welcome you as you are. And applaud you for where you’re going.

The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service. 

The ideal candidate for this position

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to multi task.
• Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
• Must routinely meet deadlines.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

Benefits

• Hotel and other Travel discounts
• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Insurance
• Long/Short Term Disability
• 401-K
• Professional Development Opportunities
• Competitive Compensation plus incentives!