Front Desk Agent

Holiday Inn Nashville Stadium
Nashville, TN

Holiday Inn Nashville Stadium

211 N 1st St

Nashville, TN 37213

Telephone (615) 254-1551

181 Room Hotel
Managed By Chartwell Hospitality

Excellent Benefits Package, Competitive Salary, Travel Discounts, Perks, Professional Development

Great opportunity to grow your hospitality career with a dynamic company, headquartered in Franklin, TN!

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Hotel and Travel Discounts
  • Medical / HSA
  • Dental
  • Vision
  • Life and Voluntary Insurance Plans
  • Short Term
  • 401-K with Company Match 
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Tuition Reimbursement
  • Compensation: Based on Experience
  • Incentive / Bonus potential

Holiday Inn Nashville Stadium

181 Room Hotel

Holiday Inn Nashville Downtown-Stadium is your gateway to Music City! Located near Nissan Stadium, Bridgestone Arena, and downtown attractions like Lower Broadway and "Honky Tonk Highway" our downtown Nashville hotel offers convenient shuttle service and easy access to top attractions. Just eight miles from Nashville International Airport (BNA), our hotel is ideal for both business and leisure travelers.