Front Desk Supervisor

Hilton Franklin Cool Springs
Franklin, TN

Hilton Franklin Cool Springs

601 Corporate Centre Drive

Franklin, TN 37067

Telephone (615) 771-1995

244 Room Hotel
Managed By Chartwell Hospitality

Team member travel discount

Compensation: Based on experience

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Supervisor, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Supervisor, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Hilton Franklin Cool Springs

244 Room Hotel

A business base, near historic downtown Franklin

Off I-65, we're in the Franklin business district and within two miles of CoolSprings Galleria. Downtown Franklin is 10 minutes' drive, and the Charter House and Lotz House museums are six miles from our door. FirstBank Amphitheater presents concerts at Graystone Quarry, 15 minutes away. Enjoy our on-site restaurant, fitness center, and outdoor pool