Hilton BNA Nashville Airport Terminal
2 Terminal Drive
Nashville, TN 37214
Telephone (615) 208-1000
Website www.hilton.com
Managed by Chartwell Hospitality
Current Job Openings
- Sales Coordinator
- Bartender
- Night Auditor
- Dishwasher
- Food & Beverage Director
- Prep Cook
- Guest Service Agent
- PBX Operator
- Barback
- Cook
- Food Beverage / Busser
- Barista / Cashier
- Front Desk Supervisor
- Security Guard
- Lobby Attendant (AM)
- Assistant Front Office Manager
- Guest Service Agent
- Busser / Food Runner
- Housekeeper
- Line Cook
- Outlet Host
Compensation: 20.00
Job Description
Responsible for overall operation of guest services, which includes guest room rental, reservation management, associate staffing, training, record keeping, report preparation, guest relations and to act as property Manager on Duty when assigned.
Essential Job Responsibilities/Functions:
- Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
- Ensures teamwork and enhances cooperation between all departments.
- Cooperates with Managers and all Front Office staff to ensure proper guest room inventory controls.
- Manages and maintains a relationship with the Property Management System provider.
- Works with maintenance to ensure proper key controls.
- Maintain departmental staffing levels in relation to occupancy levels.
- Provide comprehensive training to Front Office staff.
- Cover call-out shifts and have flexible scheduling including evening and weekends.
Direct Manager:
Assistant General Manager
Job Requirements:
- Previous hotel front office experience
- Excellent verbal, comprehension, listening and problem solving skills
- Interpersonal and time management skills
- Applied advance knowledge of Excel and Word. Must be computer literate.
- Possess outstanding organizational skills
- Must be detailed orientated
- Flexible schedule including evening and weekends required
- Adaptability
- Report and accounting skills
- Guest relation skills
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 25 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.
Hilton BNA Nashville Airport Terminal
298 Room Hotel
A refreshing stay at BNA
Stay in style just steps from the terminal at our hotel, onsite at Nashville International Airport. We offer over 13,000 sq. ft. of meeting and event space, fresh outdoor dining options, and a rooftop pool. Endless entertainment, restaurants, and attractions are eight miles away in downtown Nashville.