Assistant General Manager

Courtyard/Residence Inn Kansas City Downtown/Convention Center
Kansas City, MO

Compensation: From $90,000.00 (based on experience)

Immediate Supervisor:

General Manager

Job Summary:

Responsible for overall operation of the hotel through active involvement and support of all departments including Front Desk, Housekeeping, Maintenance and F&B.  

Essential Job Functions:

  • Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
  • Drive guest satisfaction results through active support of all departments.
  • Ensure teamwork and enhance cooperation between all departments.
  • Maintain accurate payroll and employee records.  Perform timely and fair reviews.
  • Accurate and complete adherence to bank records and other procedures to ensure complete and timely collections.
  • Responsible for the management of Accounts Receivable, City Ledger, and Guest Ledger.
  • Provide comprehensive training to all staff.
  • Acts as Manager on Duty as designated by the General Manager.
  • Ensure positive financial performance through cost control of all departments and P&L analysis.
  • Active involvement in revenue management strategies.

Necessary Skills and Attributes:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Formal Education:

Hotel Administration or Management is a plus but not required.

Experience:

Previous hotel experience required in a similar role and hotel size. Marriott experience is a must.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Courtyard/Residence Inn Kansas City Downtown/Convention Center

261 Room Hotel

Courtyard Kansas City Downtown/Convention Center

https://www.marriott.com/hotels/travel/mciks-courtyard-kansas-city-downtown-convention-center/

Our Kansas City hotel puts you within walking distance of the T-Mobile Center, Kansas City Convention Center, and the Kauffman Center for the Performing Arts. It's the perfect downtown hotel from which to explore the Crossroads Arts District and Power and Light District. The free KC Streetcar stop beside our hotel makes it easy to visit Legoland, Crown Center, and Union Station. We top off our ideal location with sought-after hotel amenities like our large indoor swimming pool. Our fitness center has everything you need to maintain a healthy travel schedule. Stop by the Bistro to buy a healthy breakfast and Starbucks coffee. In the evening, grab a quick bite and drink at the bar before exploring downtown dining and nightlife. With contemporary accommodations, free Wi-Fi, and plush bedding, we make unwinding effortless. Make productivity a priority and reserve a modern meeting room. No matter what inspires your stay, make it a memorable one at the Courtyard by Marriott Kansas City Downtown/Convention Center.

Residence Inn Kansas City Downtown/Convention Center

https://www.marriott.com/hotels/travel/mcisr-residence-inn-kansas-city-downtown-convention-center/

The Residence Inn Kansas City Downtown / Convention Center offers pet-friendly, apartment-style hotel suites just steps from the Kansas City Convention Center and T-mobile Center. The Kansas City Power & Light District is also just three blocks away, and you can hop right onto the free KC Streetcar to visit Legoland, the Crown Center, and more. After exploring the local Crossroads Arts District, return to the comfort of modern suites featuring floor-to-ceiling windows overlooking the city, full-size kitchens, complimentary grocery shopping service, and free Wi-Fi. In the morning, enjoy a complimentary buffet breakfast after working out in our fitness center. Take advantage of the indoor pool when you need to recharge, or the kids need to burn off some extra energy. Reimagine your time on the road at the Residence Inn Kansas City Downtown/Convention Center hotel.