Front Desk Manager

Residence Inn New York JFK Airport
Jamaica, NY

Residence Inn New York JFK Airport

142-30 135th Ave

Jamaica, NY 11436

Telephone (718) 322-3113

182 Room Extended Stay
Managed By Chartwell Hospitality

Compensation: 58,5000

You’re the business manager for the Front Desk. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then we may have just the opportunity you need, as Front Office Manager.

As Front Desk Manager, you will

  • Oversee and manage the Front Desk to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Desk staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful.  You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Benefits

  • Hotel and other Travel discounts
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Supplemental Insurance
  • Long/Short Term Disability
  • 401-K
  • Professional Development Opportunities
  • Competitive Compensation plus incentives! 

Residence Inn New York JFK Airport

182 Room Extended Stay

Settle In At Our Extended Stay JFK Airport Hotel

Soar into comfort at Residence Inn by Marriott® New York JFK Airport, the only extended-stay hotel in the area. Spacious studio, one, and two-bedroom suites with separate living areas and fully equipped kitchens. Complimentary grocery delivery to fill your refrigerator and satisfy your cravings. Free WiFi for connecting to work and the outside world. Free hot breakfast to start mornings off right. Complimentary shuttle service to and from JFK International Airport. And a fitness center for strengthening your body and soul. The hotel also offers easy access to the Belt Parkway, Van Wyck Expressway, Federal Circle Station, and nearby Resorts World Casino, Belmont Park, Queens Botanical Garden, UBS Arena, St. John’s University, Arthur Ashe Stadium - home to the US Tennis Open and enjoy a drive to iconic Long Island. At Residence Inn, we'll make sure you thrive during your stay at this unique gem in the John F. Kennedy International Airport.