Catering Sales Manager

Immediate Supervisor:

Director of Sales with dotted line to Corporate DOS

Job Summary:

Responsible for direct sales for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Maintain key catering accounts while finding new business for the hotel. Targets/prospects small groups and catering only business.

Essential Job Functions:

- Has extensive knowledge of creating menus, food pairing and upselling customers to meet food and beverage goals

- Has the skills to create extensive BEOs with detailed information to improve communication with both customers as well as internal staff.

- Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.)

- Make effective sales calls using the brand and company sales processes.

- Prospects and acquires new business.

- Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.

- Assists with servicing all catering while in-house

- Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.

- Coordinates flow of information with departments for groups through BEOs and Group Resumes.

Necessary Skills and Attributes:

- Excellent verbal, comprehension, listening and problem solving skills

- Interpersonal and time management skills

- Direct sales skills

- Guest relation skills

Formal Education:

- BA or BS in Business Administration

- Certified Hospitality Sales Professional (preferred)

Experience:
Minimum of one year of catering sales experience required in a full service hotel environment. An intimate working knowledge of food and beverage standard operating procedures.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.