Experienced Front Desk Supervisor

Why People Like to Work with Us:

• A friendly and passionate customer service work environment
• Growth Opportunities with a premier Nashville-based Management Company 
• Travel on reduced room rates as an Employee Hilton Honors member

We offer full benefits to full time employees after 60 days of employment:

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short Term Disability
• PTO
• Vacation
• 7 Holidays

As Front Desk Supervisor, you will

• Oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
• Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
• Skillfully guide the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
• Act as Manager on Duty, when duty calls.

NECESSARY SKILLS AND ATTRIBUTES

• Excellent verbal, comprehension, listening and problem-solving skills
• Adaptability and flexibility
• Reporting and accounting skills
• Guest relation skills

FORMAL EDUCATION

High School Diploma or equivalent

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or fingers; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.