Catering Coordinator

Due to a recent promotion, we are seeking an energetic and outgoing individual to join the Chartwell Hospitality team at the Franklin Marriott as a Catering Coordinator. 

This is an entry position supporting the efforts of the Director of Catering and Catering Sales Manager.

The job duties include but are not limited to:

• Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads
• Generating proposals and agreements for group and meeting room events
• Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction
• Conducting hotel tours and site inspections for prospective clients
• Documenting sales activities in CI/TY
• Ensures that he/she adheres to all catering/sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines.
• Builds strong relationships and loyalty with clients/groups and maintains professional integrity.

Other tasks assigned by the DOC, DOS and GM

This position is primarily Monday through Friday during normal business hours; however, you must be flexible and available to work occasional evening and/or weekend hours as needed to accommodate client's schedules and attend networking and industry events.

Success in this position could lead to advancement opportunities within Chartwell Hospitality.

• Hotel experience is preferred, but not required
• Previous front desk, reservations or sales office experience is a plus
• Clear, concise written and oral communication skills
• Must be able to work efficiently in a fast-paced working environment
• Must be extremely organized and detail-oriented
• Ability to effectively multi-task, prioritize and meet deadlines
• Proficient with computers including MS Word and MS Excel
• Ability to learn to use new computer systems and programs

See Job Description