Executive Lounge - M Club

You understand the importance of helping guests feel cared for and welcome.  Guests appreciate the service and your attentive helpfulness and come to you for suggestions and your knowledge of the local area.

Typical schedule Monday - Friday 5am - 12noon

ESSENTIAL JOB FUNCTIONS:

M Club Attendant, you will

• Set up the M Club to ensure fresh items are presented throughout the shift.
• Assist guests with their food and beverage needs while in the M Club/concierge lounge.
• Help with serving and attend to guest needs, answering questions and applying suggestive selling techniques when it’s appropriate.
• Break down and restock the area, ensuring all parts are clean, polished and stored.
• . Provide information to guests about:

  a)  local areas (e.g. social, cultural, historical and physical attractions), location and hours of operation.

  b) all hotel facilities (e.g. the hours of operation, location, daily and weekly events).

  c) local area's restaurants and events

• Perform side work .

Fundamentals

A high school education or equivalent is helpful. One-year food service or related experience is also helpful. Effective verbal English communication is needed. This position requires full mobility, continuous movement, and constant, strenuous lifting up to 40 pounds.

Benefits

• Medical
• Dental
• Vision
• Life
• Short Term Disability
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities
• Compensation: Based on Experience
• Travel Discounts