Front Desk Agent

Courtyard Franklin Cool Springs
Franklin, TN

Courtyard Franklin Cool Springs

2001 Meridian Boulevard

Franklin, TN 37067

Telephone (615) 778-0080

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Courtyard Franklin Cool Springs

126 Room Hotel

Franklin Hotel in the heart of Cool Springs

The Courtyard by Marriott Franklin Cool Springs hotel off I-65 is located South of Nashville near Franklin, Tennessee’s Historic Downtown, CoolSprings Galleria, and Williamson Medical Center. Explore area attractions like The Factory and Franklin Theatre, or dive into the Civil War history at Carter House, Carnton Plantation, and Harpeth Square. FirstBank Amphitheater and Arrington Vineyards are just a short drive away. Travel for business and stay close to Mars, Nissan, and Schneider Electric. Start your day with a dip in our hotel’s indoor pool before purchasing Signature Starbucks® coffee and breakfast in our Bistro. Unwind in the evening in our hot tub, enjoy a beverage and flatbread at the Bistro bar, or walk to nearby restaurants like Tupelo Honey, Cajun Steamer, and Tony’s Eat & Drink. Our 2,620 sq. ft. of modern event space is ideal for your next meeting or event. Regardless of your travel needs, Courtyard Franklin Cool Springs is committed to providing a clean home base for your next journey.

The Bistro – Eat. Drink. Connect.®

Your Franklin dining destination offers refreshing breakfast choices in the morning and a variety of dinner, beer and wine options in the evening. The Bistro also offers specialty Starbucks® coffee drinks to help you get a jump on the day.