Assistant Front Office Manager

Franklin Marriott Cool Springs
Franklin, TN

Grow your career with Marriott and Chartwell Hospitality!

You’re a business manager for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care. Sound experience tells when to let the team fly and when to surface and guide. Under your careful watch, operations run smooth and well within budget. You have what it takes? Then we may have just the opportunity you need, as the Assistant Front Office Manager.

As the Assistant  Front Office Manager, you will

  • Help oversee and manage the Front Office to ensure efficient operations and impeccable guest care, helping to achieve profit goals. Attend to guest and group special needs and solve tricky problems with confident graciousness.
  • Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Skillfully manage the Front Office staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.    
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year college degree or equivalent education or experience is required, with two to three years’ in a related hotel company position. Discipline-specific hospitality industry and general hotel department knowledge and supervisory experience is expected. Excellent verbal and written English communication skills are required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

Full Service Hotel front office experience required

Marriott PMS and MARSHA experience preferred

Benefits

  • Hotel and other Travel discounts
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Supplemental Insurance
  • Long/Short Term Disability
  • 401-K
  • Professional Development Opportunities
  • Competitive Compensation plus incentives! 

Franklin Marriott Cool Springs

300 Room Hotel

Stylish Franklin, TN Hotel and Event Venue off I-65

The Franklin Marriott Cool Springs hotel provides a luxurious stay in Franklin, Tennessee. Our hotel's central location, near I-65, puts you close to Downtown Franklin. Drive to FirstBank Amphitheater, Arrington Vineyards, and Downtown Nashville in under twenty minutes. Enjoy hotel amenities, like our exclusive M Club, indoor pool, and large fitness center. Stave serves southern food, hand-crafted cocktails, and offers live music every Wednesday evening. Our weekday shuttle travels to area businesses within a 3-mile radius from 6 am to 10 pm. The guest rooms of our Franklin hotel feature plush beds, chic surroundings, and Smart TVs. Our beautiful event and wedding venues are ideal for corporate conferences or sophisticated parties. Let the style and amenities at the Franklin Marriott Cool Springs make us your top choice of Franklin TN hotels in Cool Springs.