Front Desk Agent

Residence Inn Nashville Green Hills

3807 Cleghorn Avenue

Nashville, TN 37215

Telephone (615) 279-1414

Residence Inn Nashville Green Hills
Nashville, TN

posted February 5, 2024

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Residence Inn Nashville Green Hills

118 Room Extended Stay

Comfort & Convenience At Residence Inn Nashville Hotel

You'll feel at home at the Residence Inn Nashville Green Hills hotel, located adjacent to The Mall at Green Hills and within walking distance to a variety of local restaurants and Whole Foods Market. Stay close to area attractions like Cheekwood Gardens, Belle Meade, and Parnassus Books. Enjoy the authentic Nashville music scene at the Bluebird Café, just one mile away. If you’re in town for an extended visit to Ascension St Thomas Hospital or Vanderbilt University Medical Center, you can relax in the Green Hills neighborhood away from the hustle and bustle of Downtown Nashville. You’ll appreciate our hotel’s spacious suites with separate living areas and fully equipped kitchens. Grocery delivery, wireless internet, and a hot breakfast are standard complimentary amenities, along with an outdoor terrace, fire pit, large Viking grill, and seasonal outdoor pool. At Residence Inn Nashville Green Hills, we'll make sure you thrive during your next visit to Music City.