Catering Sales Manager

Hilton Franklin Cool Springs

601 Corporate Centre Drive

Franklin, TN 37067

Telephone (615) 771-1995

Hilton Franklin Cool Springs
Franklin, TN

posted November 25, 2023

Catering Sales Manager

Job Summary:

Responsible for direct sales for the hotel through limited outside calls, numerous prospecting calls and closing incoming inquiries. Maintain key catering accounts while finding new business for the hotel. Targets/prospects small groups and catering only business.

Essential Job Functions:

- Has extensive knowledge of creating menus, food pairing and upselling customers to meet food and beverage goals

- Has the skills to create extensive BEOs with detailed information to improve communication with both customers as well as internal staff.

- Knows accounts and pending accounts (i.e., volume, trends, rates at other hotels, etc.)

- Make effective sales calls using the brand and company sales processes.
- Prospects and acquires new business.
- Maintains orderly sales files and maintains detailed notes in sales system on all correspondence with clients.
- Assists with servicing all catering while in-house
- Coordinates catering, conference service activities and client specifications to deliver smooth execution of meetings and events.
- Coordinates flow of information with departments for groups through BEOs and Group Resumes.

Necessary Skills and Attributes:

- Excellent verbal, comprehension, listening and problem solving skills

- Interpersonal and time management skills

- Direct sales skills

- Guest relation skills

Formal Education:

- BA or BS in Business Administration

- Certified Hospitality Sales Professional (preferred)

Minimum of one year of catering sales experience required. An intimate working knowledge of food and beverage standard operating procedures.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

Hilton Franklin Cool Springs

244 Room Hotel

A business base, near historic downtown Franklin

Off I-65, we're in the Franklin business district and within two miles of CoolSprings Galleria. Downtown Franklin is 10 minutes' drive, and the Charter House and Lotz House museums are six miles from our door. FirstBank Amphitheater presents concerts at Graystone Quarry, 15 minutes away. Enjoy our on-site restaurant, fitness center, and outdoor pool