Front Desk Agent

Courtyard/Residence Inn Kansas City Downtown/Convention Center
Kansas City, MO

Compensation: $17.00 - $20.00 Based on Experience

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Courtyard/Residence Inn Kansas City Downtown/Convention Center

261 Room Hotel

Courtyard Kansas City Downtown/Convention Center

https://www.marriott.com/hotels/travel/mciks-courtyard-kansas-city-downtown-convention-center/

Our Kansas City hotel puts you within walking distance of the T-Mobile Center, Kansas City Convention Center, and the Kauffman Center for the Performing Arts. It's the perfect downtown hotel from which to explore the Crossroads Arts District and Power and Light District. The free KC Streetcar stop beside our hotel makes it easy to visit Legoland, Crown Center, and Union Station. We top off our ideal location with sought-after hotel amenities like our large indoor swimming pool. Our fitness center has everything you need to maintain a healthy travel schedule. Stop by the Bistro to buy a healthy breakfast and Starbucks coffee. In the evening, grab a quick bite and drink at the bar before exploring downtown dining and nightlife. With contemporary accommodations, free Wi-Fi, and plush bedding, we make unwinding effortless. Make productivity a priority and reserve a modern meeting room. No matter what inspires your stay, make it a memorable one at the Courtyard by Marriott Kansas City Downtown/Convention Center.

Residence Inn Kansas City Downtown/Convention Center

https://www.marriott.com/hotels/travel/mcisr-residence-inn-kansas-city-downtown-convention-center/

The Residence Inn Kansas City Downtown / Convention Center offers pet-friendly, apartment-style hotel suites just steps from the Kansas City Convention Center and T-mobile Center. The Kansas City Power & Light District is also just three blocks away, and you can hop right onto the free KC Streetcar to visit Legoland, the Crown Center, and more. After exploring the local Crossroads Arts District, return to the comfort of modern suites featuring floor-to-ceiling windows overlooking the city, full-size kitchens, complimentary grocery shopping service, and free Wi-Fi. In the morning, enjoy a complimentary buffet breakfast after working out in our fitness center. Take advantage of the indoor pool when you need to recharge, or the kids need to burn off some extra energy. Reimagine your time on the road at the Residence Inn Kansas City Downtown/Convention Center hotel.