Front Desk Agent

Courtyard/Residence Inn by Marriott Kansas City Downtown Convention Center
Kansas City, MO

Posted November 16, 2022

Front Desk Agent

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Courtyard/Residence Inn by Marriott Kansas City Downtown Convention Center

261 Room Hotel

Courtyard by Marriott

https://www.marriott.com/hotels/travel/mciks-courtyard-kansas-city-downtown-convention-center/

As the only hotel on the free KC Streetcar line, we make it easy to explore the sights and sounds of the city with ease and convenience. We are also walking distance from Sprint Center, Kauffman Center for the Performing Arts, Kansas City Convention Center and the Crossroads Arts District, perfect for pursuing work and play. Following an exciting day, make yourself at home in our contemporary accommodations. With moveable work desks, free Wi-Fi and plush bedding, we make unwinding during downtime effortless. In the morning, enjoy a hearty breakfast sandwich and your favorite Starbucks® beverage at The Bistro, then return in the evening for dinner and drinks. Make productivity a priority when you reserve one of our modern meeting rooms, or dedicate some time to yourself in our indoor lap pool or fitness center. No matter what inspires your stay in the city, make it a success at Courtyard Kansas City Downtown/Convention Center.

Residence Inn by Marriott

https://www.marriott.com/hotels/travel/mcisr-residence-inn-kansas-city-downtown-convention-center/

Designed with short and extended stays in mind, our hotel is perfect for corporate travelers attending events at Kansas City Convention Center, just steps away, or catching a concert at nearby Sprint Center. The Kansas City Power & Light District is also less than a mile away, home to a variety of popular shopping, drinking and dining spots. After exploring the local area, return to the comforts of home in our modern suites featuring floor-to-ceiling windows overlooking the city. Our accommodations feature full-size kitchens, complimentary grocery shopping service and free Wi-Fi so you'll have everything you need to maintain your everyday routines. In the morning, grab a bite at our free breakfast buffet, then burn off some calories in our fitness center. We also offer an indoor pool so you can swim some laps whenever you please. Reimagine your time on the road at Residence Inn Kansas City Downtown/Convention Center.