Front Desk Agent

Residence Inn Nashville Green Hills
Nashville, TN

Posted November 11, 2022

Front Desk Agent Part-time

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will: 

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, standing and occasionally, you will have to lift or move up to 20 pounds. 

Benefits

  • Why People Like to Work with Us
    • A friendly and passionate customer service work environment
    • Work a flexible schedule with possibilities of a 4 day work week.
    • $150 monthly perfect attendance incentive
    • $250 annual retention incentive
    • $500 full-time and $250 part-time employee referral incentive
    • Public transportation provided by Chartwell Hospitality
    • Growth Opportunities with an expanding company
    • Travel on reduced room rates as an Employee Hilton Honors member
  • We offer full benefits to full time employees after 60 days of employment.

    • Medical
    • Dental
    • Vision
    • Life Insurance
    • Long and Short Term Disability
    • PTO
    • Vacation
    • 7 Holidays
  • A perfect place for someone just like you.

    What makes a workplace feel like home? It’s a place that brings out your best, every day. Because it makes you want to be better, every day. It’s a place where your strengths are appreciated. Where people welcome you as you are. And applaud you for where you’re going.

    We invite you to search and apply for jobs at careers.chartwellhospitality.com

Residence Inn Nashville Green Hills

116 Room Extended Stay

Our Hotel

Set a pace that suits you at Residence Inn by Marriott® Nashville Green Hills. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Located adjacent to The Mall at Green Hills and walking distance to a variety of local restaurants. Enjoy the authentic Nashville music scene a the Bluebird Café, just 1 mile away. Relax in your spacious suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to satisfy your cravings. Free Internet for staying connected. Free hot breakfast to start mornings off right and a fitness center for strengthening your body and soul. At Residence Inn Nashville Green Hills, we'll make sure you thrive during your stay.