Bar Supervisor

Homewood Suites and Hilton Garden Inn Charlotte South Park
Charlotte, NC

Posted September 23, 2022

Bar Supervisor

Job Description

Under minimal supervision, F&B Manager is responsible for achieving food, beverage, catering revenue, profit and customer satisfaction goals by directing the entire food and beverage operations.

Essential Job Responsibilities/Functions:

Participates in the development and implementation of business strategies for the hotel which are aligned with Chartwell’s overall mission, vision values and strategies

  • Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the hotel’s goals.
  • Monitors status of strategies regularly and adjusts as appropriate
  • Helps develops the annual budget in conjunction with the General Manager
  • Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the hotel’s goals

Achieves revenue goals by developing and managing food & beverage marketing, sales and product strategies

  • Analyzes sales and competition on a regular basis and develops strategies to increase market share
  • Develops and implements F&B marketing ideas to drive revenue
  • Develops and implements menu offerings and pricing based on competition, market trends, costs, etc.

Maximizes profitability by directing Food & Beverage operations 

  • Develops and implements Operating procedures and standards that support employees in their effort to deliver outstanding service and teamwork
  • Analyzes business results on a regular basis and takes actions to improve results as appropriate
  • Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
  • Determines appropriate staffing levels for forecasted business and schedules employees accordingly
  • Develops annual budget recommendations and implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary
  • Analyzes and controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control, and other Expense Management Systems
  • Evaluates food & beverage service quality and service levels regularly and implements strategies to improve areas of concern
  • Sets objectives for each department within the F&B Department and supervises the department managers
  • Ensures department adheres to all health, hygiene and safety policies

Develops and implements strategies and practices which support employee engagement

  • Recruits and selects qualified candidates
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Uses teamwork to support guests and employees

Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

Job Requirements:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Applied advance knowledge of Excel and Word. Must be computer literate
  • Possess outstanding organizational skills
  • Must be detailed orientated
  • Previous food and beverage experience, preferably with hotel experience

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 25 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Homewood Suites and Hilton Garden Inn Charlotte South Park

270 Room Hotel

At A Glance

Homewood Suites 

Homewood Suites by Hilton Charlotte/SouthPark boasts a fantastic location in the classic and upscale SouthPark neighborhood, convenient to local businesses and restaurants. SouthPark mall is located within walking distance, providing a variety of shopping, dining and entertainment options.

Enjoy all the comforts of home our Charlotte hotel provides including a full kitchen with a refrigerator, microwave, two burner stove and dishwasher in all guest rooms. Work at the spacious desk and keep in touch with complimentary internet access. Accessible rooms are also available offering all the standard amenities plus extra features for your comfort.

Start your morning with complimentary hot full breakfast served daily. Enjoy complimentary Evening Social with a light meal and drinks* offered Monday through Thursday. Plunge into the outdoor pool after an energetic work out in the fitness center. Stay connected to work from our business center with complimentary 24-hour printing and fax. Our Charlotte/SouthPark, NC hotel boasts 2,500 sq. ft. of meeting space for weddings and banquets in a 150-guest range, or small meetings and events for 25-75 guests.

Hilton Garden Inn

Welcome to Hilton Garden Inn Charlotte/SouthPark, a new hotel with an unbeatable location in the upscale SouthPark neighborhood. Several corporate offices are within close proximity and it’s a quick walk to great shopping and dining at Sharon Corners Shopping Center, Phillips Place and SouthPark Mall. Restaurants and conveniences surround our hotel, and major universities and wedding venues are minutes away. Watch a Carolina Panthers game, visit Carowinds Amusement Park, or see a Charlotte Hornets game or concert at The Spectrum Center – all within six miles of our Charlotte hotel.

Enjoy all-day dining at the Garden Grille, a casual restaurant serving fresh, inspired American fare. Our wine bar is perfect for after-work drinks and appetizers, and the Pavilion Pantry® is always open for snacks and travel items. Relax in our resort-style heated outdoor pool, and work out in the 24-hour fitness center. Our Charlotte SouthPark hotel also has a 24-hour business center and 2,500 sq. ft. of event space for up to 120 guests.