Banquet Captain

Hilton Alpharetta Atlanta
Alpharetta, GA

Posted September 22, 2022

Want to join an amazing team? Enjoy taking the lead on banquet and catering events? Chartwell Hospitality is searching for a Banquet Captain to help provide exceptional service for our very busy hotel!

Banquet Captain


  • Check server and houseperson banquet event orders and diagrams to ensure that all information is accurate.
  • Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
  • Ensure uniform and personal appearance of all staff.
  • Make contact with group representatives. Explain how to make contact if needed throughout the function.
  • Communicate all banquet event order changes to catering or convention services office and affected departments.
  • Will serve as representative for Banquet Department at EO and/or 10Day Meeting if Banquet Manager is unavailable.
  • Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  • Present group contact with banquet check for signature at end of event.
  • Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
  • Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
  • Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  • Post all banquet checks at end of day and turn in to Night Audit
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


Must be able to to communicate in English both verbally and in written communication. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.

Hilton Alpharetta Atlanta

249 Room Hotel

Hilton hospitality in Alpharetta

Located off US-19, our hotel is surrounded by corporate offices, including AT&T, Bath & Body Works, and many more. We are within 10 minutes of Ameris Bank Amphitheatre, fine dining, and high-end shops at Avalon mall. Stretch your legs along Big Creek Greenway, just over a mile from our hotel. We are less than 30 miles from downtown Atlanta.