Concierge / Breakfast Attendant - M Club

Franklin Marriott Cool Springs
Franklin, TN

Posted September 8, 2022

Southern Hospitality at its best! You are an early riser and want to make sure everyone else gets their day started on the right foot.

Concierge / Breakfast Attendant - M Club

You understand the importance of helping guests feel cared for and welcome.  Guests appreciate the service and your attentive helpfulness and come to you for suggestions and your knowledge of the local area.

Typical schedule Monday - Friday 5am - 12noon

ESSENTIAL JOB FUNCTIONS:

M Club Attendant, you will

  • Set up the M Club to ensure fresh items are presented throughout the shift.
  • Assist guests with their food and beverage needs while in the M Club/concierge lounge.
  • Help with serving and attend to guest needs, answering questions and applying suggestive selling techniques when it’s appropriate.
  • Break down and restock the area, ensuring all parts are clean, polished and stored.
  • . Provide information to guests about:

    a)  local areas (e.g. social, cultural, historical and physical attractions), location and hours of operation.

    b) all hotel facilities (e.g. the hours of operation, location, daily and weekly events).

    c) local area's restaurants and events

  • Perform side work as needed.

Fundamentals

A high school education or equivalent is helpful. One-year food service or related experience is also helpful. Effective verbal English communication is needed. This position requires full mobility, continuous movement, and constant, strenuous lifting up to 40 pounds.

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401-K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience
  • Travel Discounts

Franklin Marriott Cool Springs

300 Room Hotel

Our Hotel

When guests stay at the newly renovated Franklin Marriott Cool Springs hotel in Franklin, TN, their travels begin with energy, style, and luxury. They'll stay near upscale shopping, dining, history in Cool Springs, while also enjoying close proximity to Nashville just 20 minutes away. The rolling hills of Tennessee provide the backdrop to a truly unique hotel; every guest room reflects Marriott's modern aesthetic by merging form and function, and emphasizing chic interior architecture. Guests will enjoy the latest in guest room design and technology - including Smart TVs outfitted with Netflix, Hulu and more. They can stay fit in our 24-hour fitness center or indoor pool, and enjoy creative dining options at Stave Regional Kitchen & Lounge. 29,000 square feet of flexible event space, collaborative planning, a glamorous ballroom, and a private landscaped terrace provide the perfect setting for individual guests, group conventions, rehearsal dinners, and wedding ceremonies to set the stage for happily-ever-after.