Sales Coordinator

SpringHill Suites Franklin / Coolsprings
Franklin, TN

Posted July 27, 2022

We are looking for an energetic, outgoing, and star team player for our sales coordinator position! Fun & fast-paced work environment - Apply NOW!

Sales Coordinator

We are seeking an energetic and outgoing individual to join the Chartwell Hospitality team as a Sales Coordinator. This position will support the efforts of the Director of Sales and handle specific market segments, such as wedding and social groups and meetings, as assigned.


The job duties include but are not limited to:

  • Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads
  • Generating proposals and agreements for group and meeting room events
  • Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction
  • Conducting hotel tours and site inspections for prospective clients
  • Attending community and industry networking events to represent the hotel
  • Documenting sales activities in Salespro
  • Organizing and participating in sales blitzes
  • Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
  • Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines.
  • Builds strong relationships and loyalty all clients/groups and maintains professional integrity.

Other tasks assigned by the GM and DOS

This position is primarily Monday through Friday during normal business hours; however, you must be flexible and available to work occasional evening and/or weekend hours as needed to accommodate client's schedules and attend networking and industry events.


Success in this position could lead to advancement opportunities within Chartwell Hospitality.

  • Hotel experience is preferred, but not required
  • Previous front desk, reservations or sales office experience is a plus
  • Clear, concise written and oral communication skills
  • Must be able to work efficiently in a fast-paced working environment
  • Must be extremely organized and detail-oriented
  • Ability to effectively multi-task, prioritize and meet deadlines
  • Proficient with computers including MS Word and MS Excel
  • Ability to learn to use new computer systems and programs

SpringHill Suites Franklin / Coolsprings

150 Room Hotel

SpringHill Suites by Marriott® Franklin Cool Springs amenities match its energetic, urban surroundings. Located in bustling McEwen Northside, the hotel features a vibrant bar, large outdoor pool with gazebo, over 3,000 sq.ft of meeting space, an onsite fitness center and free Wi-Fi. Our all-suite hotel seamlessly blends design, functionality and location.  This upscale SpringHill Suite is steps from Perry's Steakhouse & Grill, Club Pilates, Whole Foods Market and a variety of choice restaurants and trendy retail shops. 

Located just minutes from downtown Franklin attractions like The Factory, historic Lotz House and the Franklin Theatre. Spacious suites and a vibrant lobby offer flexible spaces for working, meeting or relaxing. Our Market is open 24/7 for snacks and necessities.  Our guests enjoy Complimentary breakfast in the morning and will unwind in the evening in our bar with handcrafted cocktails, local brews, wines and appetizers. Quite simply, from business trips to leisurely journeys, SpringHill Suites is a breath of fresh air.