Night Auditor

Homewood Suites by Hilton Denton
Denton, TX

Posted March 25, 2021

Night Auditor

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals!

Prior hotel experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills.

 You must be self-motivated and trustworthy as you are the Manager on Duty from 11pm to 7am. 

Job Summary

This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handling the daily accounting functions for the hotel and closing out the financial day. 

Essential Job Functions

  • Must be an outgoing, positive, friendly person.
  • Must be able to work the over-night shift without restrictions.
  • Previous hotel experience a plus, but not required. Previous third shift experience a must.
  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning the hotel facilities and/or functions as well as local knowledge and recommendations. 
  • Familiar with property security and key control procedures, as well as fire safety procedures and emergency preparedness. 
  • Completes paperwork necessary for front desk operation ensuring corporate tracking, group reservations, billing, and/or tax exemptions.
  • Perform tasks assigned by Guest Service Manager or General Manager, including cross-over into other departments to meet operational needs. 
  • Support other departments/ coworkers by sharing responsibilities to create a cohesive team that provides an exceptional experience for guests. 

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening, and problem-solving skills
  • Adaptability, resourcefulness
  • Report and accounting skills
  • Guest relation skills, positive attitude, and willingness to help

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or fingers; or feel objects, tools, or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include the close vision of a computer screen.

Homewood Suites by Hilton Denton

107 Room Extended Stay

Our Hotel

Welcome to the Homewood Suites by Hilton® Denton, TX hotel, idyllically set on Unicorn Lake. Enjoy easy access to Denton’s shopping, restaurant and entertainment scene. Major Denton businesses, including Sally Beauty Supply, Peterbilt Motors, and Denton Regional Medical Center, are minutes away. The hotel is a 10-minute drive from the University of North Texas.

This lakeside Denton, TX hotel offers a homelike setting with a complimentary hot full breakfast every day, and dinner light fare and beverages served Monday through Thursday evenings. Experience all the comforts of home including complimentary internet access.