Maintenance Technician

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Pigeon Forge, TN

Posted February 25, 2021

Maintenance Technician

Immediate Supervisor

Chief Engineer

Job Summary

Provide preventative maintenance, suite care and necessary repairs on all aspects of the hotel.  Maintain a clean, attractive, and secure place to stay with friendly and attentive service.

Essential Job Functions

  • Locates and corrects in-room heating, ventilation, and air conditioning (HVAC) malfunctions, and adjusting HVAC units to include systems and control checks.
  • General knowledge of procedures for repairing and/or replacing all types of plumbing equipment.
  • Makes systematic checks on all suite room electrical appliances, circuits; being able to repair most in-room defaults.
  • Handles all in-house repairs with regard to removing and replacing bathroom tile, painting, repairing wallboard, wall vinyl, carpentry, etc.
  • Utilizes basic hand and power tools required for general maintenance.
  • Performs Suite Care program in suites and public area of hotel.
  • Completes preventative maintenance checklist and other maintenance records.
  • Maintains tools, work spaces, equipment, property exterior and grounds to assure cleanliness.
  • Familiar with all major shut off stations, including water and electric with fire alarm stations.
  • Maintains security for guests and property by insuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and securely stored, reports suspicious activity by guest or others and observes all security and safety regulations.

Necessary Skills and Attributes

  • Excellent problem solving skills
  • Adaptability
  • Guest relation skills

Formal Education

  • High School Diploma or equivalent
  • Technical training school (with emphasis on HVAC, electrical and plumbing) is preferred but not required

Experience

Maintenance experience

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

178 Room Hotel

Our Hotel

Settle into the Black Fox Lodge, nestled in the heart of Pigeon Forge the “Gateway to the Smoky Mountains”. With mountain or river views, and our outdoor resort type pool and a fire pit, you can slow the pace right down or get into the action of eastern Tennessee with attractions like Dollywood and The LeConte Center nearby.  Hop on and off the Fun Time Trolley to see all the destinations along the five-mile parkway.

Greet the great outdoors with fishing, horseback riding and hiking trails with views of mist-covered mountains or make yourself at home in your guest room with free Wi-Fi and modern lodge-themed decor. Upgrade to a suite for more space and a balcony with river or mountain views.

The Fox Den Restaurant & Bar, our onsite restaurant, specializes in brick-oven pizzas and hand-made burgers, and offers a relaxing atmosphere with food done right – and it’s all enhanced by local brews and craft cocktails.

With approximately 5,000 square feet of meeting space, you can choose elegant venues for every size of event, exceptional catering and personalized service.