Front Desk Agent

Comfort Inn Fort Bragg-Fayetteville
Fayetteville, NC

Part Time

Posted October 8, 2020

Front Desk Agent

Immediate Supervisor

Front Office Manager

Job Summary

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills
  • Availability to work shifts scheduled between 7:00 AM and 11:00 PM, any days of the week to include weekends and holidays.

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Comfort Inn Fort Bragg-Fayetteville

176 Room Hotel

Our Hotel

We’re a pet-friendly vacation hotel that is conveniently located off U.S. Highway 401.

Amenities include:

  • Free WiFi
  • Free hot breakfast
  • Free parking
  • Seasonal outdoor pool

Guest rooms feature:

  • Microwave and refrigerator
  • Premium bedding
  • Coffee maker
  • Flat-panel TV

If you are looking for a Fort Bragg hotel near the airport you are in luck. We are close to the fort and the Fayetteville Regional Airport, making transportation to and from the Comfort Inn® Near Ft. Bragg a breeze. We are also close to other points of interest including:

  • Pope Air Force Base
  • Fayetteville State University
  • Methodist College
  • Cross Creek Mall
  • Cape Fear Botanical Garden