Room Attendant/Housekeeper

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton
Pigeon Forge, TN

Posted September 15, 2020

Room Attendant/Housekeeper

Immediate Supervisor

Executive Housekeeper

Job Summary

Responsible for cleaning and preparing suite rooms and public areas of the hotel.

Essential Job Functions

  • Cleans and prepares suite rooms for occupancy through proper application of Chartwell
  • Hospitality suite cleaning procedures.
  • Stocks and/or maintains carts with specific products in required quantities to clean
  • assigned suites. 
  • Completes the Suite Attendant Daily Report, correctly identifies the status of each assigned suite, and reports any maintenance problems or product shortages.
  • Maintains security for guest and property by keeping suite doors locked at all times, reporting any suspicious activity by guests or others, properly labeling lost and found articles and turning them in, and observing all other security and safety regulations.
  • Performs other tasks as assigned by the Executive Housekeeper (i.e., vacuuming corridors, cleaning public or associate rest rooms, washing windows, working in laundry, checking rooms, or training of other associates, etc.).
  • Returns keys and Suite Attendant Daily Report to the Executive Housekeeper and check schedule for the next day.

Necessary Skills and Attributes

  • Adaptability

Formal Education

  • Ability to speak, read, and write English

Experience

Hotel level housekeeping, preferably extended stay focused.

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Black Fox Lodge Pigeon Forge, Tapestry Collection by Hilton

178 Room Hotel

Our Hotel

Settle into the Black Fox Lodge, nestled in the heart of Pigeon Forge the “Gateway to the Smoky Mountains”. With mountain or river views, and our outdoor resort type pool and a fire pit, you can slow the pace right down or get into the action of eastern Tennessee with attractions like Dollywood and The LeConte Center nearby.  Hop on and off the Fun Time Trolley to see all the destinations along the five-mile parkway.

Greet the great outdoors with fishing, horseback riding and hiking trails with views of mist-covered mountains or make yourself at home in your guest room with free Wi-Fi and modern lodge-themed decor. Upgrade to a suite for more space and a balcony with river or mountain views.

The Fox Den Restaurant & Bar, our onsite restaurant, specializes in brick-oven pizzas and hand-made burgers, and offers a relaxing atmosphere with food done right – and it’s all enhanced by local brews and craft cocktails.

With approximately 5,000 square feet of meeting space, you can choose elegant venues for every size of event, exceptional catering and personalized service.