Guest Service Agent

Hampton Inn & Suites Colorado Springs/I-25 South

2910 Geyser Drive

Colorado Springs, CO 80906

Telephone (719) 884-0330

Hampton Inn & Suites Colorado Springs/I-25 South
Colorado Springs, CO

Part Time

Posted September 8, 2020

Guest Service Agent

Immediate Supervisor

Guest Service Manager

Job Summary

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Hampton Inn & Suites Colorado Springs/I-25 South

101 Room Hotel

At A Glance

The Hampton Inn & Suites Colorado Springs/I-25 South hotel’s central location to downtown Colorado Springs, Colorado and the Colorado Springs Airport makes it an ideal choice for both business and leisure travelers. Admire the beautiful backdrop of Pikes Peak, only 13 miles away.

Enjoy morning coffee in your room, then start a day of exploring with Hampton’s free hot breakfast at our Colorado Springs, Colorado hotel. Plan your activities with free high-speed internet access in your room or in our 24-hour business center. Adjacent to the hotel is the World Arena, where you can attend Colorado College hockey games, concerts, sporting and family events. Walk to restaurants, shops and a movie theater.

Hike, bike or ride horses through the Garden of the Gods Park. At historic Manitou Springs, climb aboard the Cog Railway to the summit of Pikes Peak. Enjoy the animals at Cheyenne Mountain Zoo, underground tours at Cave of the Winds, the evening lighting of Seven Falls, and spectacular views from the Royal Gorge Bridge and Scenic Railway. Take the free tours offered at the United States Olympic Training Center and the United States Air Force Academy. Stroll the streets of Old Colorado City, the oldest city in the Pikes Peak Region, where you’ll find art galleries, antiques, sidewalk cafes, gourmet dining and quaint shops. After a day of touring Garden of the Gods or shopping, relax in your clean and fresh Hampton bed®.