General Manager

Courtyard by Marriott Houston Brookhollow

2504 North Loop West

Houston, TX 77092

Telephone (713) 688-7711

Courtyard by Marriott Houston Brookhollow
Houston, TX

Posted November 11, 2020

Excellent opportunity for a sales minded, yet operationally driven, candidate!

General Manager

Chartwell Hospitality is seeking a highly motivated individual to lead the team of the Courtyard by Marriott, Brookhollow in Houston.  The ideal candidate will have a strong sense of urgency, personal initiative, and determination, be able to drive sales and exceed expectations of both team members and guests. We are looking for an experienced candidate with a proven track record of successfully managing a hotel's overall operation. A strong leader that can create a motivating work environment develop team members and deliver results while upholding all brand quality standards and maintain budgeted revenues and expenses.

Primary Responsibilities:

  • Ensures all departments are profitable and maintain strong working relationships.
  • Performs Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
  • Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Allocates funds, authorizes expenditures, and completes in budget planning.
  • Reviews monthly financial reports and knows at all times where the hotel stands against budget.
  • Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
  • Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
  • Follows company policies and procedures and can effectively communicate them to subordinates.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.

Job Requirements: 

  • FIVE (5) YEARS HOTEL MANAGEMENT EXPERIENCE, Marriott preferred
  • Passion to provide exemplary guest service and proven track record for outstanding GSS results
  • Ability to create and develop a dynamic team
  • Must be flexible
  • Valid driver's license
  • Ability to read, write, and speak English
  • Proficiency with basic computer (PC) and office technology
  • Degree in Hotel or Hospitality Management a plus
  • Local market experience a plus

Benefits:

  • Medical
  • Dental
  • Vision
  • Life & AD/D
  • Long/Short Term
  • 401-K
  • Professional Development and Growth Opportunities
  • Compensation: Based on Experience

Please click here to complete our required personality assessment in order to be considered.

Courtyard by Marriott Houston Brookhollow

197 Room Hotel

Our Hotel

The Courtyard by Marriott Houston Brookhollow provides flexibility and choices for our guests by offering quick access to all of Houston. Our central location allows for quick access to Galleria, Downtown Houston, Houston Heights, and the Rice military area. The property features a lobby with inviting spaces to work or relax in, complimentary Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard, or individual media pods. Eating space meets meeting space at The Bistro - Eat. Drink. Connect; with a variety of fresh, made-to-order breakfast, dinner, and beverage selections, including 24-Hour Starbucks coffee and specialty beverages. Recharge in our Fitness Room and tropical outdoor pool & patio. The Business Center and The Market are available 24 hours. We are conveniently located to easily reach all Houston has to offer, including The Galleria and Downtown Houston. Nearby local company offices such as Weatherford, Baker Hughes, Reynolds & Reynolds, Xerox, and Pitney Bowes.