General Manager

Residence Inn by Marriott Memphis Southaven
Southaven, MS

Posted July 10, 2020

“Looking for an excellent leader to guide a team at a great Marriott brand. This is a great opportunity to join a high quality, financially stable company. Chartwell Hospitality is a growing, vibrant company based out of Nashville, TN"

General Manager

Chartwell Hospitality is seeking a highly motivated individual to lead a team at this successful 78 room extended stay hotel.   A successful candidate will have a strong sense of urgency, personal initiative, and determination, be able to drive sales and exceed expectations of both team members and guests. We are looking for an experienced candidate with a proven track record of successfully managing a hotel's overall operation.  A strong leader that can create a motivating work environment develop team members and deliver results while upholding all brand quality standards and maintain budgeted revenues and expenses. 

Only candidates with Hotel Management experience will be considered.  

Primary Responsibilities:

  • Ensures all departments are profitable and maintain strong working relationships.
  • Performs Sales duties including marketing calls, attending community business functions, qualifying and retention of an in-house group and corporate business, and assisting Director of Sales with hotel sales strategies.
  • Meets all Accounts Receivable standards, and conducts monthly calls to ensure aging is current.
  • Ensures staff receives proper training for each position, and company standard operating procedures.
  • Adheres to all franchise and company procedures and regulations as well as standard operating procedures.
  • Allocates funds, authorizes expenditures, and completes in budget planning.
  • Reviews monthly financial reports and knows at all times where the hotel stands against budget.
  • Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
  • Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Provides a professional image at all times through appearance and dress.
  • Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction.
  • Follows company policies and procedures and can effectively communicate them to subordinates.
  • Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws.

Job Requirements: 

  • FOUR (4) YEARS HOTEL MANAGEMENT EXPERIENCE
  • Passion to provide exemplary guest service
  • Ability to create and develop a dynamic team
  • Ability to work a flexible schedule
  • Valid driver's license
  • Ability to read, write, and speak English
  • Proficiency with basic computer (PC) and office technology
  • Degree in Hotel or Hospitality Management a plus
  • Local market experience a plus

Benefits:

  • Medical
  • Dental
  • Life
  • Long/Short Term
  • 401-K
  • Professional Growth and Development Opportunities
  • Compensation: Based on Experience


Residence Inn by Marriott Memphis Southaven

78 Room Extended Stay

Our Hotel

Our hotel surrounds you with popular local destinations, including Landers Center, BankPlus Amphitheater at Snowden Grove and the town of Tunica. We also offer a free shuttle to and from Memphis International Airport. When you're ready to settle down, unwind in our spacious, pet-friendly suites complete with fully equipped kitchens, complimentary Wi-Fi, a free grocery shopping service and plush bedding for your relaxation. Jump-start your mornings at our free breakfast buffet, serving a variety of hearty and healthy options. Make a pit stop any time at The Market for snacks, beverages and light meals. To stay active during your extended stay, enjoy an energizing swim in our outdoor pool, get in a workout at our 24-hour fitness center or challenge a friend to a game of basketball or badminton on our versatile Sport Court®.