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Executive Housekeeper

Home2 Suites Colorado Springs
Colorado Springs, CO

Posted August 12, 2019

Executive Housekeeper

Immediate Supervisor

General Manager

Job Summary

Responsible for directing the activities of the Housekeeping Department with the least expense possible while maintaining the Chartwell Hospitality standards of cleanliness and service.

Essential Job Functions

  • Ensure an environment in which high standards of comfort, service, and quality exist for our guests.

  • Ensures teamwork and enhances cooperation between all departments.

  • Recruits, interviews, hires and trains new associates.

  • Prepares work schedules, and ensures housekeeping standards are met.

  • Takes regular monthly inventories of linen, cleaning chemicals, and laundry chemicals.     Prepares requisitions or places orders for those items and suite supplies.  Ensures that budgeted expense goals are met through proper usage control of those items.

  • Maintains all required associate records such as performance appraisals and time cards.

  • Maintains security for guests and property by ensuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and securely stored, reports suspicious activity by guest or others and observes all security and safety regulations.

  • Prepares Suite Attendants Daily Report, assigns specific suites to each suite attendant, supervises housekeeping personnel to ensure that carts are properly stocked, and that all room cleaning and laundry work assignments are completed according to the property’s standards.

  • Prepares and submits the Daily Suite Report to ensure accurate status of all suites and explains any discrepancies in the suites rented versus suites cleaned.

  • Maintain daily, weekly and monthly inspection programs to ensure placement of standards and cleanliness.

  • Report maintenance problems by completing work orders and follow up on maintenance work in suites to ensure that work is completed.

  • Performs daily suite inspections on all suite rooms and public areas of the hotel.

  • Ensure the smooth, continuous operation of the laundry in the most cost effective          manner possible.

  • Ensure all associates wear uniforms and name tags at all times and present themselves in a professional manner.

  • Performs monthly cost per load analysis.

  • Acts as Manager on Duty as designated by the General Manager.

  • Performs or coordinates other tasks as assigned by the General Manager.

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Formal Education

High School Diploma or equivalent

Experience

Hotel level housekeeping, preferably extended stay focused required.  Two years of previous team management or supervisory experience.

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

 

Home2 Suites Colorado Springs

119 Room Extended Stay

At A Glance

Welcome to your Home2 Suites by Hilton Colorado Springs South, nestled in the foothills of the Rockies, just four miles south of downtown Colorado Springs. With an unbeatable location and breathtaking views, our hotel offers easy access to all local attractions. Nearby you’ll find the World Arena, Tinseltown Theatres and many other shops and restaurants. Cheyenne Mountain Zoo and Seven Falls are just minutes away, and we are only 20 minutes from Colorado Springs Municipal Airport with convenient access to Highway 1-25.

You’ll find all the home comforts you need in a flexible studio or one-bedroom suite. Relax on the sofa bed and watch movies on the 55-inch HDTV and check emails with free WiFi. Prepare meals in your full kitchen, which is equipped with a dishwasher, microwave, refrigerator and stove.

Start each morning of your stay with our free Inspired Table™ breakfast. Pick up meals and travel essentials at the onsite Home2 MKT®. Relax in the Oasis with complimentary tea and coffee. Our environmentally friendly hotel features a 24-hour business center, meeting space, indoor heated pool, as well as Home2’s Spin2 Cycle fitness/laundry facility, where guests can wash clothes while working out.