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Night Auditor/PM Front Desk Agent

Residence Inn by Marriott Memphis Southaven

7165 Sleepy Hollow Drive

Southaven, MS 38671

Telephone (662) 996-1500

Residence Inn by Marriott Memphis Southaven
Southaven, MS

Posted July 11, 2019

Night Auditor/PM Front Desk Agent

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals!

Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills.

 You must be trustworthy as you are the Manager on Duty from 11pm to 7am.

Job Description

This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handling the daily accounting functions for the hotel and closing out the financial day.

Job Requirements

  • Must be an outgoing, positive, friendly person.
  • Must be able to work the over-night/any shift without restrictions.
  • Part-Time and Full-Time hours available.
  • Previous customer service experience preferred.
  • Previous hotel experience a plus, but not required.
  • Previous third shift experience a must.
  • You must be able to pass a thorough background check as well as be drug free.

Residence Inn by Marriott Memphis Southaven

78 Room Extended Stay

Our Hotel

Our hotel surrounds you with popular local destinations, including Landers Center, BankPlus Amphitheater at Snowden Grove and the town of Tunica. We also offer a free shuttle to and from Memphis International Airport. When you're ready to settle down, unwind in our spacious, pet-friendly suites complete with fully equipped kitchens, complimentary Wi-Fi, a free grocery shopping service and plush bedding for your relaxation. Jump-start your mornings at our free breakfast buffet, serving a variety of hearty and healthy options. Make a pit stop any time at The Market for snacks, beverages and light meals. To stay active during your extended stay, enjoy an energizing swim in our outdoor pool, get in a workout at our 24-hour fitness center or challenge a friend to a game of basketball or badminton on our versatile Sport Court®.