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Front Desk Agent

Residence Inn Nashville Green Hills
Nashville, TN

Part Time

Posted July 9, 2019

Front Desk Agent

Immediate Supervisor

Assistant General Manager

Job Summary

Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Residence Inn Nashville Green Hills

116 Room Extended Stay

Our Hotel

Set a pace that suits you at Residence Inn by Marriott® Nashville Green Hills. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Located adjacent to The Mall at Green Hills and walking distance to a variety of local restaurants. Enjoy the authentic Nashville music scene a the Bluebird Café, just 1 mile away. Relax in your spacious suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to satisfy your cravings. Free Internet for staying connected. Free hot breakfast to start mornings off right and a fitness center for strengthening your body and soul. At Residence Inn Nashville Green Hills, we'll make sure you thrive during your stay.