Barista/Cashier

Hilton Nashville Green Hills
Nashville, TN

772884 l
772882 l 772883 l

Summary of Key Responsibilities 

Responsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.
  • Anticipates customer and store needs by constantly evaluating inventory, environment and customers for cues. Communicates information to manager so that the team can respond as necessary
  • Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Delivers outstanding customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Operate Micros POS system efficiently.
  • Maintains a clean and organized workspace so that associates can locate resources and product as needed.
  • Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
  • Maintains regular and punctual attendance

job requirements

  • High School diploma or equivalent preferred.
  • Previous food and beverage experience required or equivalent training.
  • Knowledge of POS system.

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