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Food & Beverage Supervisor

Courtyard by Marriott Westbury Long Island
Westbury, NY

Posted February 6, 2020

Food and Beverage Supervisor

Food & Beverage Supervisor

Job Description

Under minimal supervision, F&B Supervisor is responsible for achieving food, beverage, catering revenue, profit and customer satisfaction goals by supervising the entire food and beverage operations.

Essential Job Responsibilities/Functions:

Participates in the development and implementation of business strategies for the hotel which are aligned with Chartwell’s overall mission, vision values and strategies

  • Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the hotel’s goals.
  • Monitors status of strategies regularly and adjusts as appropriate
  • Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the hotel’s goals
  • Able to train Gourmet Attendants and Cooks
  • Conducts Proper Banquet Set ups 
  • Interprets Banquet Event Orders

Achieves revenue goals by developing and managing food & beverage marketing, sales and product strategies

  • Analyzes sales and competition on a regular basis and develops strategies to increase market share
  • Develops and implements F&B marketing ideas to drive revenue
  • Develops and implements menu offerings and pricing based on competition, market trends, costs, etc.

Maximizes profitability by supervising Food & Beverage operations 

  • Develops and implements Operating procedures and standards that support employees in their effort to deliver outstanding service and teamwork
  • Analyzes business results on a regular basis and takes actions to improve results as appropriate
  • Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
  • Determines appropriate staffing levels for forecasted business and schedules employees accordingly
  • Develops annual budget recommendations and implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary
  • Analyzes and controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control, and other Expense Management Systems
  • Evaluates food & beverage service quality and service levels regularly and implements strategies to improve areas of concern
  • Sets objectives for each department within the F&B Department
  • Ensures department adheres to all health, hygiene and safety policies

Develops and implements strategies and practices which support employee engagement

  • Recruits and selects qualified candidates
  • Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Uses teamwork to support guests and employees

Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing reports and developing strategies to improve department and hotel services

Direct Manager:

Food and Beverage Manager

Job Requirements:

  • Excellent verbal, comprehension, listening and problem solving skills
  • Interpersonal and time management skills
  • Applied advance knowledge of Excel and Word. Must be computer literate
  • Possess outstanding organizational skills
  • Must be detailed orientated
  • Previous food and beverage experience, preferably with hotel experience
  • Flexible schedule including evening and weekends required
  • Food Handlers Certifications
  • Tips Certification

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 25 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen. 

Courtyard by Marriott Westbury Long Island

145 Room Hotel

Our Hotel

Centrally located in the village of Westbury, our hotel invites you to savor simple pleasures while staying walking distance from neighborhood shops and restaurants. Sit back and enjoy a show at NYCB Theatre at Westbury, or speed things up with a fun-filled afternoon in New York City, just 30 minutes away via the Long Island Rail Road. Back at our hotel, make yourself at home in our contemporary rooms and suites. With complimentary high-speed Wi-Fi, moveable work desks and plush bedding, you can stay as relaxed or productive as you please. If you're hungry, grab breakfast and dinner with your favorite Starbucks® beverage or cocktail at The Bistro, our restaurant. During downtime, dedicate yourself to a workout in our fitness center, then cool off with a refreshing dip in our indoor pool. Whether heading to The Big Apple for business or leisure, prepare for a successful stay when reserving accommodations at Courtyard Westbury Long Island.