Weekend Night Auditor & Evening Front Desk Agent

Hampton Inn & Suites Fort Myers-Estero/FGCU
Estero, FL

538582 l
538562 l 538564 l

The Ideal Candidate for this Position

We are looking for enthusiastic, friendly customer service professionals!

Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills.

 You must be trustworthy as you are the Manager on Duty from 11pm to 7am on Friday & Saturday evenings.  We are also looking for this person to be flexible and willing to work extra shifts during the week from 3-11PM.

Job Description

This position is responsible for providing superior customer service at all times. You will assist guests with check-in/check-out, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, etc., as well as handling the daily accounting functions for the hotel and closing out the financial day.

Job Requirements

  • Must be an outgoing, positive, friendly person.
  • Must be able to work the over-night shift without restrictions.
  • Part-Time and Full-Time available.
  • Previous customer service experience preferred.
  • Previous hotel experience a plus, but not required.
  • Previous third shift experience is preferred.
  • You must be able to pass a thorough background check as well as be drug free.

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