Sales Coordinator

Courtyard Chicago St. Charles
St. Charles, IL

645992 l
635943 l 635916 l

We are seeking an energetic and outgoing individual to join the Chartwell Hospitality team as a Sales Coordinator. This position will support the efforts of the Director of Sales and handle specific market segments, such as wedding and social groups and meetings, as assigned.  This is a PT (three days per week) position in the Sales Coordinator role, however FT hours available by picking up shifts at Front Desk.


The job duties include but are not limited to:

  • Answering calls, qualifying and selling our hotel's facilities and services to inquiries and sales leads
  • Generating proposals and agreements for group and meeting room events
  • Maintaining communication with clients from the beginning to end of their event, to ensure their satisfaction
  • Conducting hotel tours and site inspections for prospective clients
  • Attending community and industry networking events to represent the hotel
  • Documenting sales activities in Salespro
  • Organizing and participating in sales blitzes
  • Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.
  • Ensures that he/she adheres to all sales administrative processes that are in place including preparation and submission of reports or internal communications and meets deadlines.
  • Builds strong relationships and loyalty all clients/groups and maintains professional integrity.

Other tasks assigned by the GM and DOS

This position is primarily Monday through Friday during normal business hours; however, you must be flexible and available to work occasional evening and/or weekend hours as needed to accommodate client's schedules and attend networking and industry events.

ALL APPLICANTS MUST COMPLETE A SKILLS ASSESSMENT VIA THE FOLLOWING URL: https://rdr.devinegroup.com/?RJUDGB


Success in this position could lead to advancement opportunities within Chartwell Hospitality.

  • Hotel experience is preferred, but not required
  • Previous front desk, reservations or sales office experience is a plus
  • Clear, concise written and oral communication skills
  • Must be able to work efficiently in a fast-paced working environment
  • Must be extremely organized and detail-oriented
  • Ability to effectively multi-task, prioritize and meet deadlines
  • Proficient with computers including MS Word and MS Excel
  • Ability to learn to use new computer systems and programs

Courtyard Chicago St. Charles

700 Courtyard Drive

St. Charles, IL 60174

Telephone (630) 377-6370

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