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Front Desk Agent

Fairfield Inn & Suites by Marriott Naples

3808 White Lake Boulevard

Naples, FL 34117

Telephone (239) 530-3355

Fairfield Inn & Suites by Marriott Naples
Naples, FL

Posted August 29, 2019

Full or Part Time Available- MUST Apply In Person to be Considered

Front Desk Agent

Immediate Supervisor

Operations Manager

Job Summary

Performs customer service functions related to the guest registrations, reservations, and revenue collection, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Guest Service Manager or General Manager.

Necessary Skills and Attributes

  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability/Problem Solving
  • Report and accounting skills
  • Guest relation skills

Formal Education

High School Diploma or equivalent

Physical Requirements

While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear.  Vision abilities required by this job include close vision to a computer screen.

Fairfield Inn & Suites by Marriott Naples

109 Room Hotel

Our Hotel

Ideally situated between Naples and Marco Island, Fairfield Inn & Suites Naples is the perfect spot to explore The Sunshine State from. Before conducting business downtown, or discovering popular local attractions such as Naples Zoo at Caribbean Gardens and 5th Avenue South, get some rest and relaxation in our renovated rooms and suites. When you wake up, prepare yourself a hot cup of joe using your room's coffee maker, then stop by our complimentary breakfast buffet for some delicious morning classics. Want to stay active during your trip to South Florida? You can easily work up a sweat using the cardio equipment and free weights of our fitness center, open 24 hours for your convenience. If you're hosting a business meeting soon, reserve our event space with AV equipment and high-speed Wi-Fi to make it a success. At Fairfield Inn & Suites Naples, our guests are our #1 priority.